Product Genius Docs

Suggesting policies

Treat your AI like a team member: tell it what's coming and what you know about your customers, and it folds that into how it sells.

Treat your AI like a team member: tell it what's coming and what you know about your customers, and it folds that into how it sells.

What makes a good suggestion

Upcoming holidays, offers, promotions, campaigns, product launches, website redesigns — and the long-standing business rules and truisms you know about your particular customer base. If you’d brief a new salesperson on it, suggest it.

Step by step

Open the Seller Agent Cockpit

On the Dashboard, expand the cockpit and open Provide Upcoming / Forever Policies.

Type your suggestion

Write it in plain language in the “Suggest a new policy” box and submit.

We review and test it

Our team reviews and applies your suggestion — you’ll see it marked Under review, and then it’s tested with your real shoppers.

Upload your marketing calendar

Have a season planned out? Upload your marketing calendar as a CSV of events, promos and launches, and the AI plans ahead instead of reacting.

How is this guide?

On this page