Product Genius Docs

Removing policies

Retiring a policy works the same way as creating one: you tell the AI what to stop doing, and why.

Retiring a policy works the same way as creating one: you tell the AI what to stop doing, and why.

Step by step

Open the suggestion box

Dashboard → Seller Agent CockpitProvide Upcoming / Forever Policies.

Say what to retire — and why

For example: “Stop leading with lifestyle videos on clearance items — the goal there is speed to checkout, not storytelling.”

We review and apply it

The policy is retired after review, and its status updates in your policy list.

Why the reason matters

The reason isn't bureaucracy — it's training data. When you explain why a policy should go, the AI learns a rule it can apply to future policies on its own, so you never have to make the same correction twice.

Once you’ve unlocked the top tier of the permission ladder, you can also remove policies directly.

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