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Managing your subscription

No contracts, no lock-in — your subscription flexes with your business.

No contracts, no lock-in — your subscription flexes with your business.

Managing your plan

Subscription management lives in Control Center. Every plan is no-contract: you can move up or down a tier at any time and the change takes effect right away.

Seeing two charges in one month?

That's proration, not double-billing. When you change plans mid-cycle, Shopify issues a small charge covering the last few days at your old rate, then a separate charge for the new plan's full billing cycle. The smaller charge is just the stub period between the two.

Questions about a charge?

Email success@productgenius.ai with the charge dates and we’ll walk you through the math.

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